Great experience

The service staff are extremely helpful and eager to assist you with your Hyundai needs.

Service managers were courteous. Vehicle work was completed as requested. Waiting room was full (business is good) and coffee was good.

First visit I came at noon and was told there was no chance they could get me in. Made appointment for following week, appointment took almost 3 hours to find out that a fuse was the problem. Then, they don't carry that fuse in stock so I'll have to come back again. People extremely friendly.

Mike Ennis is always polite, efficient, friendly, and works hard to get things done as promised!

Everyone is friendly and professional and services are always completed on time.

I have throughly enjoyed my service advisor. . He always gives me a sense of importance...almost like I'm Royalty! No Matter the vehicle make/model.. No Matter the vehicle problem/issue, Mr. Henton says "You can bring that car right to Jim Ellis, and they will figure it out!" So that's what I've done for the past 4 years... And he was right!

The people are incredibly friendly! I was told that I could get mileage reimbursement because this model of Hyundai Elantra was falsely advertised as 29 mpg when its really 26 mpg. I was never given the appropriate information to follow up on that.

It was an awesome and efficient trip.

I subscribed to the "free" tire program at the time I purchased my 2012 Sonata. Having now looked at all the charges from yesterday's service, I've concluded that the tires were not free. I know of no tire store that charges $100 for mounting the tires. Further, it is quite apparent that the cost of the tires is built in to what you charge for the periodic service inspections. My conclusion- I really paid for the tires. In addition, I was charged for an oil change even though I had over 1000 miles remaining on my prior oil change done at your dealership. On a positive note, my service rep. handled my visit in a very efficient and pleasant manor.