I went in for oil change and tire rotation. Everything about the experience was pleasant.
Verified User
•
Jun 3, 2016
5.0/5
5.0/5
service managers and all personnel we met were off the charts fantastic...dropped car off 7 pm picked up following evening everything fixed plus free oil change to boot!! woohoo!! thx jim ellis hyundai!!
Verified User
•
Jun 3, 2016
5.0/5
5.0/5
2017 Hyundai Elantra Excellent experience except for wait on financing. Finance manager extremely pushy on extra care package. Bought one just to get out of his office. Did not want it
Verified User
•
Jun 3, 2016
3.0/5
3.0/5
Was mad cause they said I refused to have my tired rotated and he didn't ask me.
Verified User
•
Jun 3, 2016
5.0/5
5.0/5
Sam Patel is wonderful. I always enjoy working with Jim Ellis and Hau B.
Verified User
•
Jun 3, 2016
4.0/5
4.0/5
Quick check - in. Nice waiting area. Fruit in waiting area in addition to doughnuts would be nice. Service (oil chanage) completed efficiently and on time. Nice car wash as well (always a bonus).
Verified User
•
Jun 3, 2016
3.0/5
3.0/5
I waited 2 hours for an oil change and tire rotation. When I checked out, they said sorry for the delay and that my car had been ready for a while but nobody brought them the keys. When I looked at the paperwork, my car had been done 45 minutes prior to me checking out. It's not ok to leave someone in the waiting room for 45 minutes!
Verified User
•
Jun 3, 2016
3.0/5
3.0/5
With the exception of the Sales person, I felt the leadership at the Sales Manager, Assistant Manager and the finance officer was poor. Purchased Genesis sedan. The vehicle was in great condition.
Verified User
•
Jun 3, 2016
5.0/5
5.0/5
My experience was great. Everyone was very helpful and knowledgeable. Lucian was amazing in helping me get what I wanted out of a car.
I went in for oil change and tire rotation. Everything about the experience was pleasant.
Verified User
•
Jun 3, 2016
5.0/5
5.0/5
service managers and all personnel we met were off the charts fantastic...dropped car off 7 pm picked up following evening everything fixed plus free oil change to boot!! woohoo!! thx jim ellis hyundai!!
Verified User
•
Jun 3, 2016
5.0/5
5.0/5
2017 Hyundai Elantra Excellent experience except for wait on financing. Finance manager extremely pushy on extra care package. Bought one just to get out of his office. Did not want it
Verified User
•
Jun 3, 2016
3.0/5
3.0/5
Was mad cause they said I refused to have my tired rotated and he didn't ask me.
Verified User
•
Jun 3, 2016
5.0/5
5.0/5
Sam Patel is wonderful. I always enjoy working with Jim Ellis and Hau B.
Verified User
•
Jun 3, 2016
4.0/5
4.0/5
Quick check - in. Nice waiting area. Fruit in waiting area in addition to doughnuts would be nice. Service (oil chanage) completed efficiently and on time. Nice car wash as well (always a bonus).
Verified User
•
Jun 3, 2016
3.0/5
3.0/5
I waited 2 hours for an oil change and tire rotation. When I checked out, they said sorry for the delay and that my car had been ready for a while but nobody brought them the keys. When I looked at the paperwork, my car had been done 45 minutes prior to me checking out. It's not ok to leave someone in the waiting room for 45 minutes!
Verified User
•
Jun 3, 2016
3.0/5
3.0/5
With the exception of the Sales person, I felt the leadership at the Sales Manager, Assistant Manager and the finance officer was poor. Purchased Genesis sedan. The vehicle was in great condition.
Verified User
•
Jun 3, 2016
5.0/5
5.0/5
My experience was great. Everyone was very helpful and knowledgeable. Lucian was amazing in helping me get what I wanted out of a car.