As usual, Peter Damianeas took care of me with a smile. He's a good communicator and that's what customers want.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
Would highly recommend you to friends and family. Had a great experience with Lucian. We have bought from Jim Ellis for both our daughters first cars.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
I hate surveys. They are the worst part of any contact with Jim Ellis.
Verified User
•
Mar 4, 2016
3.0/5
3.0/5
Too long.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
Staff veryhelpful and courteous
Verified User
•
Mar 4, 2016
4.0/5
4.0/5
The customer service is outstanding. Scott Johnson, Sam Patel, and Wesley Ellis are as good as it gets. My only concern is that we have now purchased three cars from Jim Ellis dealers. The two most recent cars had fairly significant issues with them immediately after purchasing. On our Buick Enclave, the transmission died just two weeks after buying the car. On our newest Hyundai Santa Fe, we found a cracked windshield, and the battery also died on the same day. I realize these things happen, but it was a little concerning. Nevertheless, I would not hesitate to return to any Jim Ellis dealership, and I would strongly recommend Jim Ellis to my friends. As I said, the people are absolutely outstanding...and that is a huge factor for me. Thanks very much.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
Oil change only
Verified User
•
Mar 3, 2016
4.0/5
4.0/5
Sam was great to work with as was Mark with the financing etc. Easy and straight-forward!
Verified User
•
Mar 3, 2016
5.0/5
5.0/5
2013 sonata, no problems, everyone very friendly and helpful
Verified User
•
Mar 3, 2016
5.0/5
5.0/5
As usual, it was great. The best part of your service is the Service Advisor "Debra Cheffy". She is helpful and nice and even when I ask her stupid ?'s because I don't really know my car that well yet, she never makes fun of me. Please don't lose her or I will have to go somewhere else. There was another advisor that came out and I asked a dumb ?, but he showed me that everything was alright and did not make me feel stupid. I am glad I have gone there 3 times now. Just keep your prices down please :)!
As usual, Peter Damianeas took care of me with a smile. He's a good communicator and that's what customers want.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
Would highly recommend you to friends and family. Had a great experience with Lucian. We have bought from Jim Ellis for both our daughters first cars.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
I hate surveys. They are the worst part of any contact with Jim Ellis.
Verified User
•
Mar 4, 2016
3.0/5
3.0/5
Too long.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
Staff veryhelpful and courteous
Verified User
•
Mar 4, 2016
4.0/5
4.0/5
The customer service is outstanding. Scott Johnson, Sam Patel, and Wesley Ellis are as good as it gets. My only concern is that we have now purchased three cars from Jim Ellis dealers. The two most recent cars had fairly significant issues with them immediately after purchasing. On our Buick Enclave, the transmission died just two weeks after buying the car. On our newest Hyundai Santa Fe, we found a cracked windshield, and the battery also died on the same day. I realize these things happen, but it was a little concerning. Nevertheless, I would not hesitate to return to any Jim Ellis dealership, and I would strongly recommend Jim Ellis to my friends. As I said, the people are absolutely outstanding...and that is a huge factor for me. Thanks very much.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
Oil change only
Verified User
•
Mar 3, 2016
4.0/5
4.0/5
Sam was great to work with as was Mark with the financing etc. Easy and straight-forward!
Verified User
•
Mar 3, 2016
5.0/5
5.0/5
2013 sonata, no problems, everyone very friendly and helpful
Verified User
•
Mar 3, 2016
5.0/5
5.0/5
As usual, it was great. The best part of your service is the Service Advisor "Debra Cheffy". She is helpful and nice and even when I ask her stupid ?'s because I don't really know my car that well yet, she never makes fun of me. Please don't lose her or I will have to go somewhere else. There was another advisor that came out and I asked a dumb ?, but he showed me that everything was alright and did not make me feel stupid. I am glad I have gone there 3 times now. Just keep your prices down please :)!