We recently purchased a 2015 Genesis. I brought it in for the 5000 mile checkup. I was expecting to have the car completely checked out, receive a complimentary oil change and be on my way. During the check up, however, the service personnel discovered that one of the front tires had a bulge on the sidewall; possibly the result of hitting a pothole. It was pretty small and I had not detected it before. I was very glad the service folks caught the problem as it could have caused a blowout while driving. While I was not expecting to have a buy a new tire, I appreciate the quick and thorough work the crew did in spotting the problem and replacing the tire.
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
it was great...Charlie made it special! She is a keeper...i will hire her if she ever left!
We recently purchased a 2015 Genesis. I brought it in for the 5000 mile checkup. I was expecting to have the car completely checked out, receive a complimentary oil change and be on my way. During the check up, however, the service personnel discovered that one of the front tires had a bulge on the sidewall; possibly the result of hitting a pothole. It was pretty small and I had not detected it before. I was very glad the service folks caught the problem as it could have caused a blowout while driving. While I was not expecting to have a buy a new tire, I appreciate the quick and thorough work the crew did in spotting the problem and replacing the tire.
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
it was great...Charlie made it special! She is a keeper...i will hire her if she ever left!