I came in for the recall fix on my steering and service was performed as expected

accepted to let me bring in .i didn't have a apt. problem found and fix .

my experience on 2/17 was unfavorable because of the sloppy repair done on my vehicle. Danon Hilton, the agent who took my information was warm, friendly and seemed efficient. the repairs need to be redone.

I thought my sales agent was great. He was friendly and not pushy which is big. I am upset that my credit was run on multiple platforms after I was told that it would only be run on capital one as per my preapproval. The sales rep told me it would only be run the one time and then two days later I began getting notifications that my score dipped 26 points and I now have to wait two years for it to fall off. I'd like for the excess requests to be removed from my credit report. Other than that, we are loving the car. We purchased a 2016 Hyundai Elantra on 2/10.

I am extremely satisfied with my experience at Jim Ellis Hyundai. Staff is always very helpful and they take care of my cars needs in a timely manner. Thank you for your dedication to service and your customers.

good service

Great customer service !!! Everyone was very pleasant.. Bruce my service advisor was great explained everything to me and gave me the estimate time my vehicle would be ready.. Thank you Bruce !!!!

Great service

friendly

It took a little over 2 hrs for a simple oil and filter change in spite of having an appointment.