The service department went above and beyond in order to resolve a difficult problem. The service supervisor kept me informed at all times and I am pleased to say the problem appears to be completely corrected. Great job!
Verified User
•
Feb 15, 2016
5.0/5
5.0/5
2011 Hyundai Sonata. The service was excellent and quick. I would definitely recommend this dealership to others.
Verified User
•
Feb 14, 2016
5.0/5
5.0/5
As always, very professional service and attention.
Verified User
•
Feb 14, 2016
4.0/5
4.0/5
My car was there for 8 days. 3-4 days waiting to find out if the repair would be covered by extended warranty, which it was. I think they did an excellent job on the repairs. I would have rated a 10 if I wasn't without a rental the first four days which may have been the warranty company's fault.
Verified User
•
Feb 14, 2016
3.0/5
3.0/5
Did not get written inspection report.
Verified User
•
Feb 13, 2016
5.0/5
5.0/5
I always have a positive experience at Jim Ellis Hyundai. My last visit for service was no different. The dealership and the employees live up to the Jim Ellis Hyundai values and treat each customer like family.
Verified User
•
Feb 13, 2016
5.0/5
5.0/5
routine service call
Verified User
•
Feb 13, 2016
3.0/5
3.0/5
I came in to replace a right headlamp. I drove it off the lot after being repaired and the new one stopped working.
The service department went above and beyond in order to resolve a difficult problem. The service supervisor kept me informed at all times and I am pleased to say the problem appears to be completely corrected. Great job!
Verified User
•
Feb 15, 2016
5.0/5
5.0/5
2011 Hyundai Sonata. The service was excellent and quick. I would definitely recommend this dealership to others.
Verified User
•
Feb 14, 2016
5.0/5
5.0/5
As always, very professional service and attention.
Verified User
•
Feb 14, 2016
4.0/5
4.0/5
My car was there for 8 days. 3-4 days waiting to find out if the repair would be covered by extended warranty, which it was. I think they did an excellent job on the repairs. I would have rated a 10 if I wasn't without a rental the first four days which may have been the warranty company's fault.
Verified User
•
Feb 14, 2016
3.0/5
3.0/5
Did not get written inspection report.
Verified User
•
Feb 13, 2016
5.0/5
5.0/5
I always have a positive experience at Jim Ellis Hyundai. My last visit for service was no different. The dealership and the employees live up to the Jim Ellis Hyundai values and treat each customer like family.
Verified User
•
Feb 13, 2016
5.0/5
5.0/5
routine service call
Verified User
•
Feb 13, 2016
3.0/5
3.0/5
I came in to replace a right headlamp. I drove it off the lot after being repaired and the new one stopped working.