made a 1 o'clock appt the week before for the seat belt recall inspection and oil change. arrived 12:45, didn't leave until 3:10, that was ridiculous. If you make an appointment they should not overbook. staff tried to be nice but the wait for everyone was way too long.

Very friendly staff and an array of things to keep you comfortable while waiting (the movie room, snacks, wi-fi)

The staff was friendly and kept me informed about the service details.

It was awesome, everybody was extremely friendly and knowledgeable about the products.

They communicated really well about when they would be picking up the car and dropping it off

Oil change

The service people and everyone involved in the service department were very attentive and polite!

Absolutely amazing.. Never thought I could of gotten approved for a car by myself with no co signer and Jim Ellis made it possible. Thank you to Lawrence and the team.

Each time I have called, the service representative has said that the system is moving slow. If this is a requiring issue, then it might need to be addressed. Also, when I dropped my car off on Monday morning, I had to wait for 20 minutes just to be checked in for an oil change. And then I didn't get a call that my car was finished until around 11:30, when my appointment was at 7:30 am. That is way too long to wait for an oil change.

My experience was pleasant. The team had me in and out in a timely manner. They were knowlwdgable and demonstrated excellent customer service at every opportunity. I would highly recommend this service department.