My oil change, tire balance/rotate, and inspection took about 3 hours with an appointment. Would have expected a little bit quicker. But all and all a good experience.

I loved Gem for his laid-back charm. He was so kind and considerate. What beautiful place you have there,clean, quiet and beautiful. My car looks brand new. I was pleased with the instillation of my cruise control, timely and efficient. I was pleased with the financing terms. Corolla L 2015 silver

The absolute best car buying experience ever! I've purchased 16 vehicles and this by far was the least stressful! Larry Fitzpatrick and Brian Norris gave stellar customer service. I'm pretty sure my family with drive VWs as long as they're there! We will be referring our family and friends and couldn't be happier with our 2 purchases. We look forward to a long term relationship with Jim Ellis Volkswagen!

Did not have appointment but my service manager was very helpful in giving me options. Got my concerns checked out. Always courteous service.

Everyone was great. Thank y'all so much.

Was a great experience beside my car getting damaged. 😔 I did receive a loaner car 😜

I have a 2015 EOS. My car was completely check over and is In great condition. Tate explained everything about the check-up. He also sat with me and helped with dash board controls.

Awesome

Friendly service.

Very fast, clean and friendly.