Jim Ellis Volkswagen Kennesaw
4.7/5
4.7 /5
2,974 Verified Reviews
950 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144, US
(770) 370-3615
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2,974 Verified Reviews
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5.0/5
5.0 /5
Clark and Kevin did a great job!
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5.0/5
5.0 /5
Good
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4.0/5
4.0 /5
n/a
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3.0/5
3.0 /5
The service staff and scheduling were very helpful and polite. The repair was made in a timely fashion, however the technician placed his laptop against my steering wheel while working. In the process, the "VW" emblem on the airbag was dented and damaged. Now I have an ugly reminder of my experience at Jim Ellis every time I enter the car. I go to great lengths to keep my VW in pristine condition, and expect service technicians to give it the same respect.
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4.0/5
4.0 /5
The customer service is very good. I also enjoy the added outside car wash. Although, I wish they would clean all the floor mats, and not just the driver mat.
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5.0/5
5.0 /5
good staff.
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5.0/5
5.0 /5
I love Jim Ellis VW, Larry and Leanne are the best in the business. Lifetime customer
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5.0/5
5.0 /5
Serviced, not purchased. Had headlight lenses cleaned. 2004 Passat.
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5.0/5
5.0 /5
I had to bring my car in for service and I was very impressed! From calling to make an appointment to picking up after service, everyone I interacted with was friendly and very responsive. John Huber took great care of me - did a fantastic job explaining the issues and resolutions. I will definitely be back!!!
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5.0/5
5.0 /5
great experience. the staff got me in and out in a timely manner. very clean facility.