Dealing with any company is only as good as the representative who you deal with. I was fortunate to have the privilege of dealing with Alex Tsankov. I feel you are lucky (blessed) to have this gentleman working for you. I have been wanting a GTi Autobahn for over a year and Alex helped me come to the decision to buy what I wanted, which is the job of any salesman, to help a customer reach a decision that they want to make. I looked at the Jetta and a couple of GTi Sport models and I am SO glad that I bought the Autobahn... I absolutely love it. The cleanup crew left a few things undone but they were easy fixes. I also am happy to do business with a company run on Christian principles. Again, I can't say enough good about Alex, it was like dealing with a friend.
Verified User
•
Mar 14, 2017
5.0/5
5.0/5
Everything was done professionally and on time. I was expected at the service center when I arrived.
Verified User
•
Mar 14, 2017
5.0/5
5.0/5
Good experience purchasing a new Golf R.
Verified User
•
Mar 13, 2017
1.0/5
1.0/5
Very professional. Had my car ready in a timely matter.
Verified User
•
Mar 13, 2017
5.0/5
5.0/5
Alex knows his "stuff"!
Verified User
•
Mar 13, 2017
4.0/5
4.0/5
Good feeling upon arrival and with the vehicle review and negotiations. I still think there has to be a better, less time-consuming way to buy a car - even when pre-approved!
Verified User
•
Mar 13, 2017
5.0/5
5.0/5
My windshield wiper fluid pump was replaced quickly.
Verified User
•
Mar 13, 2017
5.0/5
5.0/5
Great Service and Great waiting area.
Verified User
•
Mar 13, 2017
1.0/5
1.0/5
I can't believe I had my oil changed and it was overdue and I was not informed my brake pads were completely worn out. I just spent my money close to my house in Woodstock because my brakes, or rather the lack thereof, started making noise. All rotors had to be replaced! Couldn't have VW inspected my brakes and fluids while there? I also had my back passenger exterior door handle replaced for the 2nd time! Can't believe you overlooked an opportunity to sell me brakes. Sincerely, Pamela Petersen
Dealing with any company is only as good as the representative who you deal with. I was fortunate to have the privilege of dealing with Alex Tsankov. I feel you are lucky (blessed) to have this gentleman working for you. I have been wanting a GTi Autobahn for over a year and Alex helped me come to the decision to buy what I wanted, which is the job of any salesman, to help a customer reach a decision that they want to make. I looked at the Jetta and a couple of GTi Sport models and I am SO glad that I bought the Autobahn... I absolutely love it. The cleanup crew left a few things undone but they were easy fixes. I also am happy to do business with a company run on Christian principles. Again, I can't say enough good about Alex, it was like dealing with a friend.
Verified User
•
Mar 14, 2017
5.0/5
5.0/5
Everything was done professionally and on time. I was expected at the service center when I arrived.
Verified User
•
Mar 14, 2017
5.0/5
5.0/5
Good experience purchasing a new Golf R.
Verified User
•
Mar 13, 2017
1.0/5
1.0/5
Very professional. Had my car ready in a timely matter.
Verified User
•
Mar 13, 2017
5.0/5
5.0/5
Alex knows his "stuff"!
Verified User
•
Mar 13, 2017
4.0/5
4.0/5
Good feeling upon arrival and with the vehicle review and negotiations. I still think there has to be a better, less time-consuming way to buy a car - even when pre-approved!
Verified User
•
Mar 13, 2017
5.0/5
5.0/5
My windshield wiper fluid pump was replaced quickly.
Verified User
•
Mar 13, 2017
5.0/5
5.0/5
Great Service and Great waiting area.
Verified User
•
Mar 13, 2017
1.0/5
1.0/5
I can't believe I had my oil changed and it was overdue and I was not informed my brake pads were completely worn out. I just spent my money close to my house in Woodstock because my brakes, or rather the lack thereof, started making noise. All rotors had to be replaced! Couldn't have VW inspected my brakes and fluids while there? I also had my back passenger exterior door handle replaced for the 2nd time! Can't believe you overlooked an opportunity to sell me brakes. Sincerely, Pamela Petersen