Really appreciated opportunity for extended test drive on my own. This helped me know the Mazda CX-5 used compact SUV and make a fully informed buying decision. Sales person and sales manager were very helpful.
Verified User
•
Feb 12, 2017
5.0/5
5.0/5
No pressure - very professional
Verified User
•
Feb 12, 2017
3.0/5
3.0/5
I paid 119.00 to have my oil changed in my Touareg and the next day my oil light came on and told me that my oil level was low and I needed to add 1 and 1/4 quarts of oil asap. I called the dealership and had to take the vehicle back in which was a huge inconvenience since I don't live close. They said it was just a glitch in the system and reset it and send me on my way. Didn't offer me anything for my trouble. Very disappointed in how they handled this.
Verified User
•
Feb 12, 2017
5.0/5
5.0/5
I brought my 2014 VW in for an oil change and to have my sunroof looked at since it would not close properly. They have ordered new parts and will call when they arrive. Everyone was very helpful. I would recommend my VW location to anyone who appreciates exceptional customer service.
Verified User
•
Feb 12, 2017
5.0/5
5.0/5
It was very good
Verified User
•
Feb 11, 2017
5.0/5
5.0/5
Ollie was wonderful!
Verified User
•
Feb 11, 2017
5.0/5
5.0/5
Purchased a Jetta. The staff was helpful and accommodating. Service was excellent.
Verified User
•
Feb 10, 2017
5.0/5
5.0/5
Enjoy the personnel.
Verified User
•
Feb 9, 2017
5.0/5
5.0/5
2017 Passat SEL Service was excellent for our 30 day return. Our tech took the time to explain several functions of the car.
Verified User
•
Feb 9, 2017
5.0/5
5.0/5
My experience at Jim Ellis VW Kennesaw was absolutely wonderful. I love my new 2017 Jetta SE. It is the best value you can get for a car in its price range! Raul could not be any nicer of a salesman and Matt in finance is Fantastic! They have earned a repeat Jim Ellis customer.
Really appreciated opportunity for extended test drive on my own. This helped me know the Mazda CX-5 used compact SUV and make a fully informed buying decision. Sales person and sales manager were very helpful.
Verified User
•
Feb 12, 2017
5.0/5
5.0/5
No pressure - very professional
Verified User
•
Feb 12, 2017
3.0/5
3.0/5
I paid 119.00 to have my oil changed in my Touareg and the next day my oil light came on and told me that my oil level was low and I needed to add 1 and 1/4 quarts of oil asap. I called the dealership and had to take the vehicle back in which was a huge inconvenience since I don't live close. They said it was just a glitch in the system and reset it and send me on my way. Didn't offer me anything for my trouble. Very disappointed in how they handled this.
Verified User
•
Feb 12, 2017
5.0/5
5.0/5
I brought my 2014 VW in for an oil change and to have my sunroof looked at since it would not close properly. They have ordered new parts and will call when they arrive. Everyone was very helpful. I would recommend my VW location to anyone who appreciates exceptional customer service.
Verified User
•
Feb 12, 2017
5.0/5
5.0/5
It was very good
Verified User
•
Feb 11, 2017
5.0/5
5.0/5
Ollie was wonderful!
Verified User
•
Feb 11, 2017
5.0/5
5.0/5
Purchased a Jetta. The staff was helpful and accommodating. Service was excellent.
Verified User
•
Feb 10, 2017
5.0/5
5.0/5
Enjoy the personnel.
Verified User
•
Feb 9, 2017
5.0/5
5.0/5
2017 Passat SEL Service was excellent for our 30 day return. Our tech took the time to explain several functions of the car.
Verified User
•
Feb 9, 2017
5.0/5
5.0/5
My experience at Jim Ellis VW Kennesaw was absolutely wonderful. I love my new 2017 Jetta SE. It is the best value you can get for a car in its price range! Raul could not be any nicer of a salesman and Matt in finance is Fantastic! They have earned a repeat Jim Ellis customer.