Wonderful experience! Clean, pleasant, professional. I love visiting the service center, everyone is so pleasant and kind when I arrive. And I love leaving there with my 2005 Toureg , looking shiny and new. P.S. I really, really miss Chad, being my service advisor, but Demarkus has stepped up very well.
Verified User
•
Jul 29, 2017
5.0/5
5.0/5
Great
Verified User
•
Jul 29, 2017
5.0/5
5.0/5
Oleg was our salesman. He was great. No pressure with a calm demeanor. Rare for a car salesman. Great financing options, great used car. Very happy with the turnout.
Verified User
•
Jul 29, 2017
5.0/5
5.0/5
Good!
Verified User
•
Jul 28, 2017
5.0/5
5.0/5
Hi I want to update my experience of purchasing car in Jim Ellis Volkswagen Kennesaw. Raul is my seller. His service is good. He always answers my question immediately and patiently. Moreover, he will also help any problem related my car but not his responsibility. For instance, I do not know why your company cannot change the title for me, so I wait for almost 2 month but cannot get the tag/title of my car. He helps me to ask the title person, tells me the reason, and updates the process if there is any progress about changing my tag/title. Fortunately, I get the tag now. Overall, although there is a problem for changing the title for me, I want to give(update) the full score for purchasing the car in Jim Ellis Volkswagen Kennesaw because of Raul. Thank you, Raul. Sincerely, Li-Hsiang
Verified User
•
Jul 28, 2017
4.0/5
4.0/5
The only problem is with your phone. The people that answer can not hear me clearly or understand what I was saying. They finally called me back on another line and there were no further problems.
Verified User
•
Jul 28, 2017
5.0/5
5.0/5
Larry was great. Kevin was great. VW Beetle.
Verified User
•
Jul 28, 2017
5.0/5
5.0/5
Great service, nice folks!
Verified User
•
Jul 28, 2017
5.0/5
5.0/5
Quick and professional experience. Everything was explained clearly and work was done in a timely manner. Always get great service working with D. Tate!
Wonderful experience! Clean, pleasant, professional. I love visiting the service center, everyone is so pleasant and kind when I arrive. And I love leaving there with my 2005 Toureg , looking shiny and new. P.S. I really, really miss Chad, being my service advisor, but Demarkus has stepped up very well.
Verified User
•
Jul 29, 2017
5.0/5
5.0/5
Great
Verified User
•
Jul 29, 2017
5.0/5
5.0/5
Oleg was our salesman. He was great. No pressure with a calm demeanor. Rare for a car salesman. Great financing options, great used car. Very happy with the turnout.
Verified User
•
Jul 29, 2017
5.0/5
5.0/5
Good!
Verified User
•
Jul 28, 2017
5.0/5
5.0/5
Hi I want to update my experience of purchasing car in Jim Ellis Volkswagen Kennesaw. Raul is my seller. His service is good. He always answers my question immediately and patiently. Moreover, he will also help any problem related my car but not his responsibility. For instance, I do not know why your company cannot change the title for me, so I wait for almost 2 month but cannot get the tag/title of my car. He helps me to ask the title person, tells me the reason, and updates the process if there is any progress about changing my tag/title. Fortunately, I get the tag now. Overall, although there is a problem for changing the title for me, I want to give(update) the full score for purchasing the car in Jim Ellis Volkswagen Kennesaw because of Raul. Thank you, Raul. Sincerely, Li-Hsiang
Verified User
•
Jul 28, 2017
4.0/5
4.0/5
The only problem is with your phone. The people that answer can not hear me clearly or understand what I was saying. They finally called me back on another line and there were no further problems.
Verified User
•
Jul 28, 2017
5.0/5
5.0/5
Larry was great. Kevin was great. VW Beetle.
Verified User
•
Jul 28, 2017
5.0/5
5.0/5
Great service, nice folks!
Verified User
•
Jul 28, 2017
5.0/5
5.0/5
Quick and professional experience. Everything was explained clearly and work was done in a timely manner. Always get great service working with D. Tate!