no pressure and a fair price. Would like to see the trade come in a little higher, but generally a fair trade

I asked for three days while my car was being serviced to have someone call me about a trade in pice or selling it back out right. I picked the car up on the third day. I was never called until I was at Carmax looking at cars and getting a price. To me that is terrible customer service. They finally called back when I was at Carmax. I will say that Raphael L in the -service department is wonderful. It is clear Volkswagen does not value my business. I too am in the sales and customer service business And would never give no response to a customer the way VW has done to me.

It was awesome

Good experience. Great staff. Love my certified pre owned.

I like my car.

Started on my car on time and the service was very quick

Personal and professional

Excellent, friendly service. Timely communications. Thank you!

Inappropriate marketing.

Excellent service. Well Done. Thank you.