The people are nice but I am disappointed that although the service paper said that they checked the tire pressure and rotated the tires it was not done. As soon as I hit I75 my low pressure alarm came on my car. (I have a tire that slowly leaks down) when I stopped to air the tire I naturally went for the back tire because if they had been rotated that is where it would have been but it was still on the front. Also that night my check tag light sensor came on. The tag light on the passenger side is now lose and keeps losing connection. The whole thing really isn't a big deal except it makes me wonder what they really done and what they just said was done. I choose this dealership over the one in Chattanooga when the dealer I bought my car from in Dalton sold out because it had a friendlier staff but I need to know what is suppose to be done is being done.

Mr. Chris Whiten has been a pleasure to work with during the Takata airbag recall. I appreciate his personal communication and taking time to call me to discuss potential options. The customer service at Jim Ellis VW is to be commended. Thank you!

Very good

Excellent. Rafael my service advisor did an amazing job addressing all the issues I had to get my vehicle in top shape. The service and attention to customers, friendly/helpful is consistently good at this dealership.

Great

Fast, friendly, very competent and knowledgeable. My purchase of the 2017 Golf R couldn't have gone smoother. Couldn't be happier

Very excellent service as usual and expected. Far above other auto dealers.

It was a 30 day inspection, no service required.

Always a professional, helpful atmosphere.

Great experience