Salesman was very personable. Answered every question I had.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Thomas did an awesome job locating the car and the approximate arrival date. Alex, Frank, Mark(?new car sales manager) and Matt could not have been more helpful and accomadating. Awesome service and truly exceptional Golf R. This is my second VW from Jim Ellis and I look forward to continuing the relationship
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Great Service. Thank you
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Kevin, the service manager, always goes above and beyond to help. Can't recommend more.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Everyone I've ever talked with has been friendly and helpful and when there have been rare problems with my car (very early after my purchase but none since then) they've done everything they could to get the problems handled rapidly. When they have had to wait for parts or the service would take a while they've always made sure I have a loaner vehicle. I feel like I got a good price when I bought my car and am as thrilled with it and my choice of dealership as I was when I first got it.
Verified User
•
Nov 15, 2016
1.0/5
1.0/5
It was stress free, quickly done and the atmosphere is always professional, clean and comfy. Thank you!
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Excellent service. Thank you!
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Congenial staff with very nice amenities in waiting area. Quick service and liked having car washed , too.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Quick and easy todeal with a ssrvice.
Verified User
•
Nov 15, 2016
1.0/5
1.0/5
They didn't have me in the system. I asked if they would check my brake life and rotate my tires. They did neither. It took an hour longer than they told me. I don't think I will ever go back to that dealership.
Salesman was very personable. Answered every question I had.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Thomas did an awesome job locating the car and the approximate arrival date. Alex, Frank, Mark(?new car sales manager) and Matt could not have been more helpful and accomadating. Awesome service and truly exceptional Golf R. This is my second VW from Jim Ellis and I look forward to continuing the relationship
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Great Service. Thank you
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Kevin, the service manager, always goes above and beyond to help. Can't recommend more.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Everyone I've ever talked with has been friendly and helpful and when there have been rare problems with my car (very early after my purchase but none since then) they've done everything they could to get the problems handled rapidly. When they have had to wait for parts or the service would take a while they've always made sure I have a loaner vehicle. I feel like I got a good price when I bought my car and am as thrilled with it and my choice of dealership as I was when I first got it.
Verified User
•
Nov 15, 2016
1.0/5
1.0/5
It was stress free, quickly done and the atmosphere is always professional, clean and comfy. Thank you!
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Excellent service. Thank you!
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Congenial staff with very nice amenities in waiting area. Quick service and liked having car washed , too.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Quick and easy todeal with a ssrvice.
Verified User
•
Nov 15, 2016
1.0/5
1.0/5
They didn't have me in the system. I asked if they would check my brake life and rotate my tires. They did neither. It took an hour longer than they told me. I don't think I will ever go back to that dealership.