Jim Ellis Volkswagen Kennesaw
4.7/5
4.7 /5
2,974 Verified Reviews
950 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144, US
(770) 370-3615
2,974 Verified Reviews
5.0/5
5.0 /5
Prompt, efficient, and the car runs great. Good work. I had 100K checkup, in addition to the check up service, I got the suspension redone, brakes, and transmission flush. Car runs as though it has 30K miles on it now.

4.0/5
4.0 /5
My salesperson, Mark Shaw, was great. When I was sent to the finance manager, Kevin Chung, I felt like he tried to take advantage of the customer.

1.0/5
1.0 /5
They Charge me for a All State Paint insurance and I told the representative that I did not want this insurance but je said it was mandatory please advice

5.0/5
5.0 /5
GREAT SERVICE DEPARTMENT.

5.0/5
5.0 /5
Service was incomplete because they have to order the part. They did wash my car, which I appreciate.

5.0/5
5.0 /5
Great Service, Great Job!

5.0/5
5.0 /5
The customer service was exceptional. Unfortunately, I don't remember the name of the person that helped me but he works in the service department if that helps. He was very kind.

5.0/5
5.0 /5
Quick and painless.

3.0/5
3.0 /5
After the part in question had been promised for about 6 weeks, and we called about it again, it was finally ordered and installed. Luckily, wasn't critical for functioning of car, just getting the garage door open. Service was fine once the part was acquired. 2014 Passat, should have been under warranty...

5.0/5
5.0 /5
Sales (Oleg) and Sales Manager were excellent!!! Great experience and knowledge of the product and Kevin Prevost made a recommendation for me of the 2017 R-Line Passat, which is fantastic!! The only area of concern was with the time and attitude of the finance team. The process took way too long and Tina's attitude was quite pushy and bordered on being rude. I know financing is where you make a bunch of money, but her approach was out of sync with the rest of the overall experience.