This is the third time we have come in to have service on our car only to be told the cost of that service is completely different than first quoted. They did make the change and honored the quote but only because my husband pushed the issue.
Verified User
•
Jul 21, 2017
5.0/5
5.0/5
Tate was exceptionally friendly and helpful and made sure my car was properly serviced and repaired after a bad experience with another dealer.
Verified User
•
Jul 21, 2017
2.0/5
2.0/5
Called inquiring about a vehicle. Nicole invited me in to take a look. Long story -Short she waited on me, I test drove a 2014 Jetta and decided to purchase. Nicole was truly outstanding along with the manager that closed that night. Such an awesome experience. Honestly I can't say enough. Thanks Jim Ellis for employing people that work with such a high level of integrity.
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
2nd auto
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
Gem was wonderful. Not pushy. Super patient, a pleasure to work with.
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
Everything went very well,only suggestion I would have is after washing the car to dry before giving back to customer
This is the third time we have come in to have service on our car only to be told the cost of that service is completely different than first quoted. They did make the change and honored the quote but only because my husband pushed the issue.
Verified User
•
Jul 21, 2017
5.0/5
5.0/5
Tate was exceptionally friendly and helpful and made sure my car was properly serviced and repaired after a bad experience with another dealer.
Verified User
•
Jul 21, 2017
2.0/5
2.0/5
Called inquiring about a vehicle. Nicole invited me in to take a look. Long story -Short she waited on me, I test drove a 2014 Jetta and decided to purchase. Nicole was truly outstanding along with the manager that closed that night. Such an awesome experience. Honestly I can't say enough. Thanks Jim Ellis for employing people that work with such a high level of integrity.
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
2nd auto
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
Gem was wonderful. Not pushy. Super patient, a pleasure to work with.
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
Everything went very well,only suggestion I would have is after washing the car to dry before giving back to customer