Jim Ellis Volkswagen Kennesaw
4.7/5
4.7 /5
2,974 Verified Reviews
950 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144, US
(770) 370-3615
2,974 Verified Reviews
5.0/5
5.0 /5
It was a very good experience. Everything was taken care of promptly.

5.0/5
5.0 /5
I was able to come in earlier then scheduled. The service on my EOS was done well and I appreciated the carwash. Everyone was kind and welcoming.

5.0/5
5.0 /5
Tracey and Tina were great! I feel like I got a fair deal on my Tacoma. I'd definitely recommend this dealership.

4.0/5
4.0 /5
While I am very satisfied with the car I purchased itself, my time at the dealership could have been improved. From arriving at the dealership to the test drive, I enjoyed my experience and the salesman was very helpful. However, once we started to get a quote and fill out applications, that part of the process took many hours. Then, we waited at least 4 more hours to talk to the finance person to complete the deal. It would have been helpful if I had at least been told how long it was going to take so I could have come back later instead of wasting so much time. It was a busy day, but if Saturdays (the day I purchased my vehicle) are known to be busy having more finance staff on hand would be good. Basically, it was very slow and I would have appreciated better communication from the staff.

5.0/5
5.0 /5
Everyone I spoke to was extremely helpful. My appointment was for 7:45 AM and I was taken right in and the whole service was completed in about an hour. Fantastic!

5.0/5
5.0 /5
Outstanding service from Chad. He had it under control from the drop off and kept my schedule top of mind. I'll continue to come back for VW service here because of the professionalism and workmanship I get every time.

5.0/5
5.0 /5
I was looking to get into new Tiguan and was able to get that accomplished at the payment that I wanted. I really wanted a couple of other features in the vehicle, but they were not able to do that at this price. It was a good experience.

4.0/5
4.0 /5
I love the dealership and they actually have some good people in there, but there are some things I don't like about the service in there. I was overcharged for labor and and parts of my 2011 vw jetta . Alot of the prices at that dealership are very overpriced. When you have a concern about price staff never give you a good explanation on why they do what they do. I would buy another car there but I would never ever service my car there again. Overpriced and staff treats you like and just another number..

5.0/5
5.0 /5
Very nice sales helped me get the best car

5.0/5
5.0 /5
Excellent Staff is very helpful, always on time with appointments. Explains my questions completely.