Everyone was helpful and courteous. My car was taken promptly and returned when promised. It was a pleasure doing business with the dealership.

Honest, respectful and efficient.

2016 Volkswagen Beetle puchased on 7/9/2016. The salesman was very friendly & knowledgeable about the car. This was a "no pressure" situation. I will definitely do business with Jim Ellis again!

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Good experience overall. The bill was initially higher than I was quoted over the phone, but the service manager corrected it without issue.

I thought I had an amazing experience. I told them I was going to the beach on Sunday and wanted everything checked so we don't have any problems. I sit at the gas station on Sunday stranded because I have a dead battery I assume. I can't take it to you all because you are closed. I am beyond pussed right now. Thanks a lot!!!!!!

I ordered a key and had to call the dealership to find out it had already arrived.

The staff was efficient and timely with my vehicle, and explained all work done. Jim Ellis always does a great job.

Bought a 2016 Passat. They found the exact color and trim I was looking for.

I am always taken care of promptly, and the service advisors do their best to make sure I get the appropriate service within a reasonable timeframe, especially since I usually wait during the service appointment. I also enjoy the comfortable waiting area.