Went in for an oil and test drive new Jetta. Stood around in service area for five minutes before someone greeted me. Everyone had a customer....but a simple "will be with you in a minute" would have been nice.
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
Very helpful
Verified User
•
Mar 1, 2016
4.0/5
4.0/5
Craig worked with me on a GTI. He knows his cars, cares about the customer, very thorough in explanations and makes you feel comfortable with the entire sales process. The so called finance manager, as she calls herself, could use a few lessons from Craig. Once I denied the additional vehicle protection, she suddenly became a different person. Overall, very pleased with the quick process, knowledgable & responsive salesman and a beautiful dealership. It was a 10 until I encountered the finance manager.
Went in for an oil and test drive new Jetta. Stood around in service area for five minutes before someone greeted me. Everyone had a customer....but a simple "will be with you in a minute" would have been nice.
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
Very helpful
Verified User
•
Mar 1, 2016
4.0/5
4.0/5
Craig worked with me on a GTI. He knows his cars, cares about the customer, very thorough in explanations and makes you feel comfortable with the entire sales process. The so called finance manager, as she calls herself, could use a few lessons from Craig. Once I denied the additional vehicle protection, she suddenly became a different person. Overall, very pleased with the quick process, knowledgable & responsive salesman and a beautiful dealership. It was a 10 until I encountered the finance manager.