Dealership provided honest assessment of future maintenance, so I am likely to follow recommendations. Two years ago, this same service department indicated I needed brakes on front and rear of the VW CC. Other repair centers at time indicated I have over 80% pads remaining. Nice to know you can now trust the JE VW service department again. It is very important to me as an existing VW customer.
Verified User
•
Jun 16, 2017
5.0/5
5.0/5
oil change for 2006 jetta diesel. Service done very quickly and they washed the car. Excellent
Verified User
•
Jun 16, 2017
5.0/5
5.0/5
Great customer service
Verified User
•
Jun 16, 2017
1.0/5
1.0/5
Please do not send anymore surveys
Verified User
•
Jun 16, 2017
5.0/5
5.0/5
I've had a lot of problems and issues with my vehicle. I was previously going to another dealership, where I bought my vehicle, but they weren't able to solve the problems I had. I was told there was nothing wrong with my vehicle, and your dealership was able to find the problem and fix it for me. Raphael Sandoval and Jimmy (shop foreman) were amazing to work with. Professional and kept me involved with the entire process. It was a great experience.
Dealership provided honest assessment of future maintenance, so I am likely to follow recommendations. Two years ago, this same service department indicated I needed brakes on front and rear of the VW CC. Other repair centers at time indicated I have over 80% pads remaining. Nice to know you can now trust the JE VW service department again. It is very important to me as an existing VW customer.
Verified User
•
Jun 16, 2017
5.0/5
5.0/5
oil change for 2006 jetta diesel. Service done very quickly and they washed the car. Excellent
Verified User
•
Jun 16, 2017
5.0/5
5.0/5
Great customer service
Verified User
•
Jun 16, 2017
1.0/5
1.0/5
Please do not send anymore surveys
Verified User
•
Jun 16, 2017
5.0/5
5.0/5
I've had a lot of problems and issues with my vehicle. I was previously going to another dealership, where I bought my vehicle, but they weren't able to solve the problems I had. I was told there was nothing wrong with my vehicle, and your dealership was able to find the problem and fix it for me. Raphael Sandoval and Jimmy (shop foreman) were amazing to work with. Professional and kept me involved with the entire process. It was a great experience.