Great salesman, great finance guy (for a Gator��) Thank you for making it easy.

Honest, upfront and courteous Nicole is what makes jim Ellis , jim Ellis My Golf 2017 features so many extras as standard

Friendly, clean and very hospitable! In & out in an hour. I have a 2016 PASSAT, went for oil change and tires rotation...

Great Service!

I was so blessed to get the pleasure of closing a great deal on an amazing new 2017 Passat S with Oleg and Earnest from the Kennesaw branch. Oleg was so knowledgeable and showed clear passion about the brand which helped me to make my buying decision. My decision to purchase couldn't have happened without the honesty and extra wonderful experience that Oleg and Earnest made posssible. They even helped me to get the next size up vehicle (Jetta to Passat) at the fair price difference and worked out a great financing offer. There is honestly nothing better they could have done. My experience was one over and beyond. It made me realize when I purchase a vehicle I don't start by looking for the car but for the right sales team and that's what I found at Jim Ellis. Thank you Jim Ellis VW @ Kennesaw.

I purchased a 2017 GTI SE. I had a great experience with your staff, especially Alex Tsankov. He was very friendly and extremely helpful. I appreciated that he was not a pushy sales person and gave me time to make my decision.

2015 GTI - went in for some warranty work that I thought would take a couple of hours - it turned out to be 6.

Friendly staff, exceptional customer service. I was very impressed with how fast they fixed my truck . A big thanks to Frank and Rob . I will recommend Jim Ellis Volkswagen in Kennesaw to everyone

1) Lack of communication was deplorable. I left my car on Friday evening with an assurance I would hear from service on Saturday. No word, so I called in; no return call. No communication on Monday. Left two messages on Tuesday w/o a return message; finally connected with a service manager on Tuesday, late afternoon when I called for the third time, who said he had left a message--but I never received it. An offer for a loaner was made late Tuesday, but that was too late for me to take advantage of the offer. Even if the department is very busy, and the car is still under diagnosis, PLEASE contact the customer to tell her what the status is. 2) My car was not fixed. Yes, the manager told me they had not ascertained the problem and offered to keep the car longer, but at that point, it was too late; I paid over $900 to drive it away, and the problem was not resolved. 3) This experience has reinforced my reluctance to have my car serviced at the dealership. I had the same poor service at another Jim Ellis when I had my car serviced in 2012.

Dealer went the extra mile to ensure our experience was satisfactory. We appreciate the hard work at Jim Ellis.