my experience with Alex Tsankov was second to none. He is without a doubt all about helping you with you purchasing a car and making the right decision when it comes to your price range. Alex's manager was also great and very helpful in making the right decision. I would buy another car from these guys any day without a doubt. And i dont want to forget the customer advocate he was outstanding also

Work was done on time.

Service great. They asked about cleaning the inside, but failed to do it.

5th VW, 6th Jim Ellis in 6 years

Both of my sales representative were awesome (Fred & Z). They made my out of state vehicle purchase very smooth and easy. Once I arrived at the dealership all staff members were waiting to greet me at the door with delightful smiles. I really appreciated their prompt attention and my closing process only took about 30 minutes to complete. You just can’t get this type of courteous service anywhere. Thanks Team! I’ll be back to visit you on my next purchase.

Wonderful service! I appreciate everyone's help.

Excellent, intelligent interaction with sales - my salesman, Fred Roberts, did an excellent job. No high-pressure environment, no harassing follow-up phone calls - the dealer completed everything on time as promised. The showroom and service drive are immaculate and I will be taking my car there for maintenance. Highly recommended.

OVERALL OUR PURCHASE OF THE TDI 2015 GOLF SPORT WAGEN WAS AWESOME. LARRY, RAUL AND MATT WERE ALL A PLEASURE TO DEAL WITH. OUR ONLY BUMP IN THE ROAD WAS THE NEW CAR SALES MANAGER ERNEST AND HONESTLY OUR ONLY HESITATION IN THE PROCESS/DECISION TO PURCHASE. I DID SEND AN EMAIL TO THE GENERAL MANAGER AS A FOLLOW-UP AND HE WAS GENUINE, SWIFT TO REPLY AND THE REASON WE WILL CONTINUE TO USE JIM ELLIS KENNESAW IN THE FUTURE. I DID SEND A FRIEND IN WHO PURCHASED A VEHICLE THE FOLLOWING DAY....THAT IS HOW MUCH I BELIEVE IN THE KENNESAW DEALERSHIP STAFF AND EXPERIENCE.

I purchased a 2016 VW Tiguan. I feel that the staff was very helpful and the service was done in an efficient, timely manner.

Amanda was such a great sales agent to work with.