Quick and ver professional, thanks Neil for your help!
Verified User
•
Feb 22, 2023
5.0/5
5.0/5
I was impressed by the customer service all around. From the first individual who greeted me to the time I left, I was treated with the utmost professionalism. They fixed my car in a little over an hour and even sent me a video of the work they completed! The ladies at the cashier were extremely helpful and friendly. My car was cleaned and beautiful when I left! Best service experience I have ever had.
Verified User
•
Feb 20, 2023
4.0/5
4.0/5
Other than the time spent at the dealership, I would do a 4.9 actually.
Verified User
•
Dec 9, 2018
1.0/5
1.0/5
Ryan did an excellent job servicing my 2012 Volkswagen Jetta. I would definitely recommend him to a friend!
Verified User
•
Nov 15, 2018
4.0/5
4.0/5
Leo was very helpful and patient with me throughout the whole process. Although, I am very disappointed in the fact that they don’t take you back home if it’s farther than 8 miles.
Verified User
•
Oct 10, 2017
1.0/5
1.0/5
Problem not solve
Verified User
•
Sep 28, 2017
5.0/5
5.0/5
Jermaine was very helpful with a kind, calm demeanor! His service counterparts were also overly helpful and went above and beyond to help me and make me feel comfortable :-) The valet men were also very pleasant!
Verified User
•
Sep 3, 2017
5.0/5
5.0/5
Scott Croston is the best! Excellent service at Jim Ellis VW, as usual.
Verified User
•
Sep 3, 2017
5.0/5
5.0/5
Service advisor, Scott Croston, provides superior customer service, keeps me happy and returning to Jim Ellis VW in Chamblee.
Verified User
•
Aug 25, 2017
5.0/5
5.0/5
Scott Croston is the best. So much professionalism and great customer service. I keep coming back because he's so helpful and kind!
Quick and ver professional, thanks Neil for your help!
Verified User
•
Feb 22, 2023
5.0/5
5.0/5
I was impressed by the customer service all around. From the first individual who greeted me to the time I left, I was treated with the utmost professionalism. They fixed my car in a little over an hour and even sent me a video of the work they completed! The ladies at the cashier were extremely helpful and friendly. My car was cleaned and beautiful when I left! Best service experience I have ever had.
Verified User
•
Feb 20, 2023
4.0/5
4.0/5
Other than the time spent at the dealership, I would do a 4.9 actually.
Verified User
•
Dec 9, 2018
1.0/5
1.0/5
Ryan did an excellent job servicing my 2012 Volkswagen Jetta. I would definitely recommend him to a friend!
Verified User
•
Nov 15, 2018
4.0/5
4.0/5
Leo was very helpful and patient with me throughout the whole process. Although, I am very disappointed in the fact that they don’t take you back home if it’s farther than 8 miles.
Verified User
•
Oct 10, 2017
1.0/5
1.0/5
Problem not solve
Verified User
•
Sep 28, 2017
5.0/5
5.0/5
Jermaine was very helpful with a kind, calm demeanor! His service counterparts were also overly helpful and went above and beyond to help me and make me feel comfortable :-) The valet men were also very pleasant!
Verified User
•
Sep 3, 2017
5.0/5
5.0/5
Scott Croston is the best! Excellent service at Jim Ellis VW, as usual.
Verified User
•
Sep 3, 2017
5.0/5
5.0/5
Service advisor, Scott Croston, provides superior customer service, keeps me happy and returning to Jim Ellis VW in Chamblee.
Verified User
•
Aug 25, 2017
5.0/5
5.0/5
Scott Croston is the best. So much professionalism and great customer service. I keep coming back because he's so helpful and kind!