I had an issue come up unexpectedly. Leo was able to squeeze me in and take care of that issue and also take care of the Takata recall and get my car back to me that same say. That is great service!

Very friendly and great customer service!

This is my third vehicle w/ you guys and have always been treated like a family member. Thanks again and again and again.

Convenient and helpful staff

Delays were a little bothersome, but you got the job done

The wait was longer than anticipated. But overall I am very satisfied. Thank you

I took my 2014 cc Executive in for a trunk latch & cable repair as well as my airbag replacement. Josh Jamison is my service tech. and I must say he is very professional, helpful and knowledgeable. Josh was able to anticipate my needs when it came to transportation to work and bad to the dealership once my vehicles work was completed. I would highly recommend Jim Ellis VW to anyone and ask for Josh Jamison.

Attentive and got everything done! Seamless experience

I loved the service. Even though I'm only 18 and this was first time getting my car serviced by myself. I never felt talk down to and my associate Leo Levya was very polite and informative and even left a nice note for me in my car.

Rose did a great job explaining the service performed and answered all my questions. I will definitely ask for her again to help me next time my car is due for service.