overall, very pleased

I just got a oil change and I had a tag light that was loose, nothing major it was no problems

GREAT!!!!!!!!

na

Excellent

Not likely to recommend. Warranty work not performed was as simple as cleaning a sunroof drain. I was quoted about $950 to fix my heater due to a clogged filter which caused corrosion. My mechanic who I've been using for several years now was able to fix everything for about $250. The Certified preowned warranty is meaningless. I won't shop for another VW or at Jim Ellis again.

Bought a VW Jetta GLI and was treated great and feel that Sterian and Andy went out of their way to make this a positive experience.

emails and text messages made the process easier

Great service

Brian was very professional and attentive.