It took longer time for basic checkup than you said to me. I almost waited for 2 hours.

Thanks Scott!

I was in for an oil change on my 2013 Golf. Very quick, also I like the new print out telling you what your car is needing in the near future. Scott kuehl was very professional.

I couldn't be more pleased with my experience at Jim Ellis. Rose is an asset for your company. She is friendly and professional.

I was told that after 11,300 miles all 4 tires were badly out of alignment. Alignment happens to not be covered in the 3 year maintenance that came with the VW lease. Sad. But I love Jim Ellis.

Scott was Tony The Tiger GREEEEEAT. He kept me in the loop about my Jetta and did everything he could to make the situation less of an inconvenience. He got me back in the road in no time. I wont hold his love for Michigan State aganist him...... He deserves a raise. Oh and he has a killer STACHE #SHOWHIMTHEMONEY #GOBLUE

Great customer service , Scott was polite and courteous.

Rose was so nice and the dealership was comfortable for waiting!

Great and very friendly service.

Always feel at home