As always Leo Leyva is incredibly helpful.

It was great

Josh was extremely accommodating and very helpful. Overall it was an easy and quick trip to get the car serviced and the tire replaced.

Josh was easy to deal with. Everything went very smooth

Rose is great at providing great personable service

Service was great and timely, customer experience was above and beyond

Staff was very helpful and polite.

From the first day I stepped foot in Jim Ellis Volkswagen, I started to realize something was different. It was unlike any other dealership I had dealt with before. The service advisors were friendly, informative, and helpful! Scott Croston has been a great help in providing the information I needed to make the right decisions for my 2012 Tiguan. Admittedly, like most other consumers, I didn't take all of his advice, but Scott treated me no less of a VIP. When I started becoming a "familiar face" in the dealership (and probably an annoyance) with a persistent minor issue, Scott and his co-workers (and service manager) treated me with no less respect, but only continued offering the best service they could. In just a little over a month, I'll be moving permanently up to Boston, and I wish I could bring Scott and the guys with me! Thank you for giving me a great Volkswagen experience! Scott Abraham

I knew what vehicle I wanted - the Tiguan - and got a test drive almost immediately, which was perfect. Overall experience was good - lower pressure, salesman was funny and helpful. Financing was easy and efficient.

Everything was done "right" from making the appointment to arrival to updates about the progress of my service. Especially appreciate the gentleman who greeted and helped me that morning.