Great experience with the purchase & the sales rep made it very easy for us to get in & out in very short amount of time!

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I only wish the service rep had told me to expect the very strong gas odor in my golf after the recall work

Keith was very helpful (and persistent) at getting me into my Passat. I had started looking almost two months ago and contacted Keith when an SEL was identified as coming to the dealership. After talking with him we discovered that the car was already spoken for so I started looking at other dealerships and other cars. Keith continued to keep in touch, even when I thought I was going to buy something else. Keith contacting me when he did, as the other car deal became impossible, proved to be perfect timing. When it was all decided and I made an offer on the car, Keith waited patiently as my bank slogged through the 3 days of paperwork that had piled up over the holidays, in order to complete the sale. I am very happy with the assistance that Keith provided and, of course, my new Passat!

2017 Jetta

Ove all good people, would like to see an online booing feature for standard service

Our VW's receive all their service needs @ Jim Ellis, where they were purchased, including tires and batterys

I love Jim Ellis VW. My salesperson was great and the dealership makes me feel like part of the family. Alex my salesperson is fantastic.

The process took too long. Arrived at 9:30 and did not finish until 2:30

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