Josh was helpful, water pump warranty replacement was done, car appears to be running well after the service
Verified User
•
Dec 22, 2016
5.0/5
5.0/5
I bought a 2017 VW Jetta. Jane Rossman was excellent, very helpful.
Verified User
•
Dec 22, 2016
5.0/5
5.0/5
Service Writer Scott Croston is the best for getting your VW in and out for service when you need the day and time.
Verified User
•
Dec 22, 2016
4.0/5
4.0/5
Leo provides great customer service...
Verified User
•
Dec 22, 2016
5.0/5
5.0/5
Friendly, professional, and willing to accommodate my schedule.
Verified User
•
Dec 22, 2016
5.0/5
5.0/5
Regular service for 2009 EOS and detailed cleaning. No issues, Josh made an effort to make this a pleasant experience. Impressed by the detailed cleaning results also - nice job!
Verified User
•
Dec 22, 2016
3.0/5
3.0/5
$275 for an oil change, tire rotation and 2 filters is easy to much. Your charges are excessive and have increased a lot since my last visit. I've been a Jim Ellis customer for more than 12 years.
Verified User
•
Dec 22, 2016
5.0/5
5.0/5
Josh and the rest of your Phaeton team are the best in the business. They always communicate clearly what the matter at hand is and do exactly what they say they are going to do.
Verified User
•
Dec 21, 2016
5.0/5
5.0/5
Scott did a great job! The service was friendly and fast, and we knew we were in good hands. We'll be coming back for regular maintenance.
Verified User
•
Dec 21, 2016
5.0/5
5.0/5
Kind, fast, expert service. The techs & folks at the service desk went above & beyond and I greatly appreciate it. Will definitely be a regular now that I've relocated to Atlanta. Thanks guys
Josh was helpful, water pump warranty replacement was done, car appears to be running well after the service
Verified User
•
Dec 22, 2016
5.0/5
5.0/5
I bought a 2017 VW Jetta. Jane Rossman was excellent, very helpful.
Verified User
•
Dec 22, 2016
5.0/5
5.0/5
Service Writer Scott Croston is the best for getting your VW in and out for service when you need the day and time.
Verified User
•
Dec 22, 2016
4.0/5
4.0/5
Leo provides great customer service...
Verified User
•
Dec 22, 2016
5.0/5
5.0/5
Friendly, professional, and willing to accommodate my schedule.
Verified User
•
Dec 22, 2016
5.0/5
5.0/5
Regular service for 2009 EOS and detailed cleaning. No issues, Josh made an effort to make this a pleasant experience. Impressed by the detailed cleaning results also - nice job!
Verified User
•
Dec 22, 2016
3.0/5
3.0/5
$275 for an oil change, tire rotation and 2 filters is easy to much. Your charges are excessive and have increased a lot since my last visit. I've been a Jim Ellis customer for more than 12 years.
Verified User
•
Dec 22, 2016
5.0/5
5.0/5
Josh and the rest of your Phaeton team are the best in the business. They always communicate clearly what the matter at hand is and do exactly what they say they are going to do.
Verified User
•
Dec 21, 2016
5.0/5
5.0/5
Scott did a great job! The service was friendly and fast, and we knew we were in good hands. We'll be coming back for regular maintenance.
Verified User
•
Dec 21, 2016
5.0/5
5.0/5
Kind, fast, expert service. The techs & folks at the service desk went above & beyond and I greatly appreciate it. Will definitely be a regular now that I've relocated to Atlanta. Thanks guys