Brought in my 2016 GTI for the suction pump recall. Service was beyond great. My service advisor went above and beyond and took care of my car by conducting an inspection, providing a car wash, and replacing my key battery.
Verified User
•
Dec 16, 2016
5.0/5
5.0/5
I love that Leo listened to my concerns and took care of them.
Verified User
•
Dec 16, 2016
2.0/5
2.0/5
No comment
Verified User
•
Dec 16, 2016
5.0/5
5.0/5
I was very pleased with my overall service but no one ever addressed my check engine light. Advanced Auto says it due to an O2 sensor.I have spent over $1100 within last than 3 months and I feel that it should have been addressed by your service people. As always, I felt very comfortable waiting for my repairs.
Verified User
•
Dec 15, 2016
5.0/5
5.0/5
Work was done properly and on time. Scot Croston took care of everything!
Verified User
•
Dec 15, 2016
5.0/5
5.0/5
Thanks for the oil change on such short notice!
Verified User
•
Dec 15, 2016
5.0/5
5.0/5
I bring my boss's Audi and VW to both of your dealerships and I have a great experience every time. I appreciate the advisors NOT pushing work that I know does not have to be done. Super important.
Verified User
•
Dec 15, 2016
5.0/5
5.0/5
Super easy experience. Pulled my car in, and someone was there to open my car door and show me into the office area. The office employees were friendly and efficient. I got a call shortly after to let me know my car was ready and it was no problem waiting to pick the car up hours later when it was more convenient for me.
Verified User
•
Dec 15, 2016
4.0/5
4.0/5
Serviced with Rose. She is very professional.
Verified User
•
Dec 15, 2016
5.0/5
5.0/5
Service at JEVW has greatly improved since we bought our car.
Brought in my 2016 GTI for the suction pump recall. Service was beyond great. My service advisor went above and beyond and took care of my car by conducting an inspection, providing a car wash, and replacing my key battery.
Verified User
•
Dec 16, 2016
5.0/5
5.0/5
I love that Leo listened to my concerns and took care of them.
Verified User
•
Dec 16, 2016
2.0/5
2.0/5
No comment
Verified User
•
Dec 16, 2016
5.0/5
5.0/5
I was very pleased with my overall service but no one ever addressed my check engine light. Advanced Auto says it due to an O2 sensor.I have spent over $1100 within last than 3 months and I feel that it should have been addressed by your service people. As always, I felt very comfortable waiting for my repairs.
Verified User
•
Dec 15, 2016
5.0/5
5.0/5
Work was done properly and on time. Scot Croston took care of everything!
Verified User
•
Dec 15, 2016
5.0/5
5.0/5
Thanks for the oil change on such short notice!
Verified User
•
Dec 15, 2016
5.0/5
5.0/5
I bring my boss's Audi and VW to both of your dealerships and I have a great experience every time. I appreciate the advisors NOT pushing work that I know does not have to be done. Super important.
Verified User
•
Dec 15, 2016
5.0/5
5.0/5
Super easy experience. Pulled my car in, and someone was there to open my car door and show me into the office area. The office employees were friendly and efficient. I got a call shortly after to let me know my car was ready and it was no problem waiting to pick the car up hours later when it was more convenient for me.
Verified User
•
Dec 15, 2016
4.0/5
4.0/5
Serviced with Rose. She is very professional.
Verified User
•
Dec 15, 2016
5.0/5
5.0/5
Service at JEVW has greatly improved since we bought our car.