Very Professional, but pricey! Paid $99 for an oil change.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
2013 Jetta se for my 17 yr old son. He's preparing for college. Wanted something reliable and safe in ATL traffic. Alex responded promptly and was very informative.
Verified User
•
Nov 23, 2016
1.0/5
1.0/5
I was having issues with the navigation system. I brought the car in to have a diagnostic test ran, the issue has not been resolved. I am still having the same issue with the navigation system. This vehicle has become a nuisance and I am questioning the quality of Volkswagen.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
Rose Shuck's service and communication were excellent as usual.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
Fantastic professionalism. Thanks.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
Everything was great. The service was efficient and the staff was very very nice.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
the coupons you are sending me on various specials are very misleading. Im referring to the 69.95 oil change synthetic oil and filter. The jetta one of the most popular vw on the road, holds more than 4 qts, thus, the price jumps to 99.00. Thats bait and switch to me. Put the requirements on the front of the coupon where your customers can see. I bought my jetta from jim ellis.
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
It was excellent. Waiting area was comfortable and employees were friendly!
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
Scott Kuehl gave fantastic Service! Scott was extremely responsive from the moment I walked through the door, then when my father and I called to check on the car with some other concerns we had other than the oil change, even up to when I picked up my car (White VW Tiguan). Everything was done in record time, and on top of all of that, he was friendly, engaging and his customer service skills is unlike anything I've seen in the auto industry. I also enjoyed the drop-off service, the driver Evan (I think that was his name) was extremely polite. All around, I am proud to own a VW because of the impeccable service yesterday. Thank you so much everyone! Sincerely, -Vallon Douthit
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
2016 Jetta (Used), Mark Shaw Second vehicle we have purchased through Mark. Outstanding gentleman. Pleasure to work with him. Like his attitude and his no pressure method of selling a car.
Very Professional, but pricey! Paid $99 for an oil change.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
2013 Jetta se for my 17 yr old son. He's preparing for college. Wanted something reliable and safe in ATL traffic. Alex responded promptly and was very informative.
Verified User
•
Nov 23, 2016
1.0/5
1.0/5
I was having issues with the navigation system. I brought the car in to have a diagnostic test ran, the issue has not been resolved. I am still having the same issue with the navigation system. This vehicle has become a nuisance and I am questioning the quality of Volkswagen.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
Rose Shuck's service and communication were excellent as usual.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
Fantastic professionalism. Thanks.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
Everything was great. The service was efficient and the staff was very very nice.
Verified User
•
Nov 23, 2016
5.0/5
5.0/5
the coupons you are sending me on various specials are very misleading. Im referring to the 69.95 oil change synthetic oil and filter. The jetta one of the most popular vw on the road, holds more than 4 qts, thus, the price jumps to 99.00. Thats bait and switch to me. Put the requirements on the front of the coupon where your customers can see. I bought my jetta from jim ellis.
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
It was excellent. Waiting area was comfortable and employees were friendly!
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
Scott Kuehl gave fantastic Service! Scott was extremely responsive from the moment I walked through the door, then when my father and I called to check on the car with some other concerns we had other than the oil change, even up to when I picked up my car (White VW Tiguan). Everything was done in record time, and on top of all of that, he was friendly, engaging and his customer service skills is unlike anything I've seen in the auto industry. I also enjoyed the drop-off service, the driver Evan (I think that was his name) was extremely polite. All around, I am proud to own a VW because of the impeccable service yesterday. Thank you so much everyone! Sincerely, -Vallon Douthit
Verified User
•
Nov 22, 2016
5.0/5
5.0/5
2016 Jetta (Used), Mark Shaw Second vehicle we have purchased through Mark. Outstanding gentleman. Pleasure to work with him. Like his attitude and his no pressure method of selling a car.