Everyone was nice. I saw the quite room as I was leaving. Going forward that is where I will camp out when I have service scheduled.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
It was a good overall experience. The 80K service is lengthy, plus there was a rattling noise that the technician was not able to pinpoint initially. When I went to leave, I heard the noise again and asked them to take the vehicle back in, and upon further investigation, the technician found the source of the rattling and clearly explained and showed it to me. I was satisfied with his explanation and thanked him for his hard work.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Very professional
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Always wonderful service! My advisor, Josh, took great care of me.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Excelent
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Had a warranty issue with my GTI, Josh took care of it immediately! Friendly and professional.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
I leased a 2017 Jetta SE with Andre, the most honest, helpful, friendliest person. Andre made the entire experience easy by always answering my questions and more importantly being transparent. I will be a customer of Andre's for life. His knowledge, courteousness, and genuine personality make him an asset not only at the dealership but in whatever he does. I am a customer for life.
Verified User
•
Nov 14, 2016
5.0/5
5.0/5
Great!
Verified User
•
Nov 14, 2016
5.0/5
5.0/5
Everything was explained including the option to delay certain repairs
Everyone was nice. I saw the quite room as I was leaving. Going forward that is where I will camp out when I have service scheduled.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
It was a good overall experience. The 80K service is lengthy, plus there was a rattling noise that the technician was not able to pinpoint initially. When I went to leave, I heard the noise again and asked them to take the vehicle back in, and upon further investigation, the technician found the source of the rattling and clearly explained and showed it to me. I was satisfied with his explanation and thanked him for his hard work.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Very professional
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Always wonderful service! My advisor, Josh, took great care of me.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Excelent
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
Had a warranty issue with my GTI, Josh took care of it immediately! Friendly and professional.
Verified User
•
Nov 15, 2016
5.0/5
5.0/5
I leased a 2017 Jetta SE with Andre, the most honest, helpful, friendliest person. Andre made the entire experience easy by always answering my questions and more importantly being transparent. I will be a customer of Andre's for life. His knowledge, courteousness, and genuine personality make him an asset not only at the dealership but in whatever he does. I am a customer for life.
Verified User
•
Nov 14, 2016
5.0/5
5.0/5
Great!
Verified User
•
Nov 14, 2016
5.0/5
5.0/5
Everything was explained including the option to delay certain repairs