Always courteous and prompt in the service department andnever try to over sell on anything.

It was awesome! Brian took care of me like I was family. I really appreciated his help!

I purchased a 2017 CC on October 08, 2016. I am NOT pleased with the car overall. I have had issues with the navigation system since I purchased the vehicle. I had to come to the dealership to make an appointment with the service department, I made the appointment for Saturday October 29, 2016. The day of the appointment I called around 9:10 am to inform the service department I would be running late for my 10 am appointment, upon speaking with the young lady I was informed the service department doesn't complete the type of service on Saturdays I was needing. I was very displeased with the lack of care the staff showed me seeing I had to rearrange my schedule for this appointment. Furthermore I was harassed by Nissan corporation on a daily basis for a little over $100 because the payoff amount was not paid in full during the trade in. I had to contact Ms. South in order to resolve the issue. Lastly, I was promised I would receive tint but I have yet to hear anything back in reference to the service.

I purchased a 2017 CC on October 08, 2016. I am NOT pleased with the car overall. I have had issues with the navigation system since I purchased the vehicle. I had to come to the dealership to make an appointment with the service department, I made the appointment for Saturday October 29, 2016. The day of the appointment I called around 9:10 am to inform the service department I would be running late for my 10 am appointment, upon speaking with the young lady I was informed the service department doesn't complete the type of service on Saturdays I was needing. I was very displeased with the lack of care the staff showed me seeing I had to rearrange my schedule for this appointment. Furthermore I was harassed by Nissan corporation on a daily basis for a little over $100 because the payoff amount was not paid in full during the trade in. I had to contact Ms. South in order to resolve the issue. Lastly, I was promised I would receive tint but I have yet to hear anything back in reference to the service.

I had a wonderful experience. Josh Jamison met my highest of expectations. He was personable and efficient with a definite sense of urgency. He regularly communicated with me about what was going on in the process of my car repair, which I appreciated very much. He made me feel like I was his top priority. I will continue to bring my vehicle to Jim Ellis Volkwasgon and I will recommend Jim Ellis to friends because of the wonderful customer service I have experienced. Thank you, Josh!

Quick your friendly and extremely helpful service

Was very happy with the service and Scott was amazing

GTi

Purchased a 2016 Jetta Sport. Dealer had to find and transport the car from Florida. Closed the deal on a Thursday and we drove out of the dealer in a new car to my specification on Monday. Car was very heard to find and not made in the 2017 line-up. Thanks.

My rep, Sterian, was so kind, informative, responsive, but not overbearing. He made the entire process easy a d quick and painless for me. Love my new concervible bug!