timely service and kind explanation!

Josh was ON THE BALL with my situation. He called me to confirm a loaner car would be available and assed the situation quickly (original battery needed to be replaced)

Very Professional, Speedy, and Accurate Service Experience. Will continue to use Jim Ellis for all my vehicle purchase and service needs.

The service was great and Rose was so helpful and sweet. Unfortunately, I own one of the TDIs in the scandal, so I'm still not sure what I'm going to do come November. Jim Ellis VW is awesome though.

Phil did a great job in finding and delivering my new Jetta. Thanks John Cook

Scot Croston does an outstanding Job.

We are moving on.

Service is always well done. The Service Advisor had the opportunity to have unnecessary repairs done on my car this visit and I would have never known the difference, but did not do so. This speaks highly of the integrity of the place. It took a bit longer than I would have liked, which is why I am rating it a "9" instead of a "10." These days, however, that is really a small price to pay for good, honest work at a fair price.

Service and staff were awesome!

Joshua is always helpful and very friendly and respectful. Always giving me a heads up for things that may need future repairing.