Brian and Lance and manager )can't remember his name!) were all excellent! Brian was especially professional and kind and I would buy another car from him in a second! Thank you Brian!
Verified User
•
Jul 21, 2017
5.0/5
5.0/5
When I moved to Atlanta last year I had to tow my 2012 Passat SEL TDI. My turbo blew out and my car sat 8 months with my mechanic. I took it to a closer dealership but their customer service was horrible. I checked out Jim Ellis' reviews and found very high marks on a young man named Josh. He wasn't available when I called very upset, so I was routed to Ms. Rose. Between 12/2016 and now I've spent at least $11,000, but I have no complaints. Ms. Rose is the most consistent, courteous, kind, empathic and caring service professional ever. My wife and I can't say enough positive things about this young lady. I'm sooooooo happy that the other dealership was uncaring. Now we have a true partner to help keep my amazing car running.
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
Good
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
great service..rose ordered part from germany ......supplied a loaner for the week....and was nice and professional at the same time .....thanks
Verified User
•
Jul 20, 2017
4.0/5
4.0/5
I appreciated their had work and honesty.
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
The staff was awesome
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
Your salesman was great, and we had a great experience. That's why we just bought our second car with you!
Verified User
•
Jul 20, 2017
1.0/5
1.0/5
Awesome service, prompt TAT, kept me in the loop as to what's going on at every level of service & repairs, overall a very satisfying experience!! Mr Scott Keuhl YOU ARE THE BEST! Thanks you so much!
Brian and Lance and manager )can't remember his name!) were all excellent! Brian was especially professional and kind and I would buy another car from him in a second! Thank you Brian!
Verified User
•
Jul 21, 2017
5.0/5
5.0/5
When I moved to Atlanta last year I had to tow my 2012 Passat SEL TDI. My turbo blew out and my car sat 8 months with my mechanic. I took it to a closer dealership but their customer service was horrible. I checked out Jim Ellis' reviews and found very high marks on a young man named Josh. He wasn't available when I called very upset, so I was routed to Ms. Rose. Between 12/2016 and now I've spent at least $11,000, but I have no complaints. Ms. Rose is the most consistent, courteous, kind, empathic and caring service professional ever. My wife and I can't say enough positive things about this young lady. I'm sooooooo happy that the other dealership was uncaring. Now we have a true partner to help keep my amazing car running.
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
Good
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
great service..rose ordered part from germany ......supplied a loaner for the week....and was nice and professional at the same time .....thanks
Verified User
•
Jul 20, 2017
4.0/5
4.0/5
I appreciated their had work and honesty.
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
The staff was awesome
Verified User
•
Jul 20, 2017
5.0/5
5.0/5
Your salesman was great, and we had a great experience. That's why we just bought our second car with you!
Verified User
•
Jul 20, 2017
1.0/5
1.0/5
Awesome service, prompt TAT, kept me in the loop as to what's going on at every level of service & repairs, overall a very satisfying experience!! Mr Scott Keuhl YOU ARE THE BEST! Thanks you so much!