The staff is all great, very patient

Rose is exceptional

Needed to have my tire pressure checked. Quick in and out. Josh is my go to service person, and he is always thorough and professional.

I had some terrible experiences with other service advisors at Jim Ellis VW Atlanta and this time around I went to see Leo Leyva who I applauded for his professionalism and service. He gave me a quote for the 40K service on my vehicle and when it came to pay it was right at that figure. He remembered what I was coming in for and had my car serviced with the appropriate amount of time. I will be bringing my car back to him.

People were very nice. I just think it gets a little expensive sometimes.

Everything was great as always -

Amazing service from Scott

Service was quick and less expensive than I expected, Scott Croston was very pleasant and helpful.

My experience started with an online chat about a 2017 Passat lease and that was helpful in compelling me to visit the dealership. I found all aspects of the dealer visit; front desk welcome, sales assoc discussion, negotiation, purchase and new vehicle orientation to be very positive.

My service advisor Scott kept me up to date. A great service experience.