VW Passat Wagon routine maintenance. Staff could not have been more helpful. Scott Croston went well out of his way to ensure I was satisfied including securing a loaner car that helped me out greatly during the 3 hour service.
Verified User
•
Aug 29, 2016
4.0/5
4.0/5
Staff was extremely helpful.
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
My Passat check engine light was on and the car was not driving correctly. Josh Jamison was my advisor and although it took several visits to the dealership Josh was extremely accommodating. The service was excellent even though it took several visits. The experience could have easily turned into frustration and distrust but Josh went above and beyond to make sure I left happy. I feel as if I found the one service advisor I can trust.
Verified User
•
Aug 29, 2016
4.0/5
4.0/5
Very friendly and competent! Only wished they would've gave my car a quick clean.
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
I purchase a new 2016 Jetta that I had shopped online prior to coming to the dealership. Keith respected our time and the business office did their best to get us in and out as quickly as possible. Thanks -
Verified User
•
Aug 29, 2016
3.0/5
3.0/5
Tiguan, service was good.
Verified User
•
Aug 28, 2016
5.0/5
5.0/5
Very efficient, very friendly
Verified User
•
Aug 28, 2016
5.0/5
5.0/5
Na
Verified User
•
Aug 28, 2016
3.0/5
3.0/5
Overall I was satisfied, but feel that I was overcharged for the tire alignment. It should not cost over $130 for this service, especially since it can be done for far cheaper at other locations. I am hoping I can receive a rebate or discount off my next service to account for this.
VW Passat Wagon routine maintenance. Staff could not have been more helpful. Scott Croston went well out of his way to ensure I was satisfied including securing a loaner car that helped me out greatly during the 3 hour service.
Verified User
•
Aug 29, 2016
4.0/5
4.0/5
Staff was extremely helpful.
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
My Passat check engine light was on and the car was not driving correctly. Josh Jamison was my advisor and although it took several visits to the dealership Josh was extremely accommodating. The service was excellent even though it took several visits. The experience could have easily turned into frustration and distrust but Josh went above and beyond to make sure I left happy. I feel as if I found the one service advisor I can trust.
Verified User
•
Aug 29, 2016
4.0/5
4.0/5
Very friendly and competent! Only wished they would've gave my car a quick clean.
Verified User
•
Aug 29, 2016
5.0/5
5.0/5
I purchase a new 2016 Jetta that I had shopped online prior to coming to the dealership. Keith respected our time and the business office did their best to get us in and out as quickly as possible. Thanks -
Verified User
•
Aug 29, 2016
3.0/5
3.0/5
Tiguan, service was good.
Verified User
•
Aug 28, 2016
5.0/5
5.0/5
Very efficient, very friendly
Verified User
•
Aug 28, 2016
5.0/5
5.0/5
Na
Verified User
•
Aug 28, 2016
3.0/5
3.0/5
Overall I was satisfied, but feel that I was overcharged for the tire alignment. It should not cost over $130 for this service, especially since it can be done for far cheaper at other locations. I am hoping I can receive a rebate or discount off my next service to account for this.