The staff was extremely helpful, and courteous. Great service. R.L. Williams
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Great experience at Jim Ellis
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Very helpful. Any questions I had they answered and made me feel very comfortable.
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Excellent
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Excellent very professional, nice and comfortable waiting room
Verified User
•
Jul 29, 2016
4.0/5
4.0/5
Found a short, wide torx head screw laying under the hood that I hope service tech didn't forget to replace. Don't know why it would be laying there otherwise. Scott Croston is my service rep. He can call me if he wants. Frank Matalone 404 421 1749 2010 red Jetta Sportwagon TDI
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Great experience with my 2015 Golf! Everything was done quickly for my 20,000 checkup and relevant recalls were checked. All staff were excellent.
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Please tell us more about your experience at our dealership
Verified User
•
Jul 29, 2016
2.0/5
2.0/5
I had car towed for service on 7/26/16 Car did not crank. Told Advisor Crosdon just got new battery and alternator. Window on driver side did not go down, radio out. Something must be wrong with electrical system. He kept car till 7/28/16. Had battery charged, reset window and radio. I picked car and on the way home notced window did not come down, radio still out and engine light on. I called him back and advised him. He apologized. And advised me to bring back. But, I can't till Monday. I think my car battery maybe out again by thing.
The staff was extremely helpful, and courteous. Great service. R.L. Williams
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Great experience at Jim Ellis
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Very helpful. Any questions I had they answered and made me feel very comfortable.
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Excellent
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Excellent very professional, nice and comfortable waiting room
Verified User
•
Jul 29, 2016
4.0/5
4.0/5
Found a short, wide torx head screw laying under the hood that I hope service tech didn't forget to replace. Don't know why it would be laying there otherwise. Scott Croston is my service rep. He can call me if he wants. Frank Matalone 404 421 1749 2010 red Jetta Sportwagon TDI
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Great experience with my 2015 Golf! Everything was done quickly for my 20,000 checkup and relevant recalls were checked. All staff were excellent.
Verified User
•
Jul 29, 2016
5.0/5
5.0/5
Please tell us more about your experience at our dealership
Verified User
•
Jul 29, 2016
2.0/5
2.0/5
I had car towed for service on 7/26/16 Car did not crank. Told Advisor Crosdon just got new battery and alternator. Window on driver side did not go down, radio out. Something must be wrong with electrical system. He kept car till 7/28/16. Had battery charged, reset window and radio. I picked car and on the way home notced window did not come down, radio still out and engine light on. I called him back and advised him. He apologized. And advised me to bring back. But, I can't till Monday. I think my car battery maybe out again by thing.