Jim Ellis Volkswagen of Chamblee
4.7/5
4.7 /5
3,926 Verified Reviews
5855 Peachtree Blvd, Atlanta, GA 30341, US
(470) 410-3552
3,926 Verified Reviews
5.0/5
5.0 /5
I appreciate the work Rich put into getting my vehicle back in working order.

5.0/5
5.0 /5
Wonderful service.

5.0/5
5.0 /5
yesterday I received a great service, service advisor was great. i was very happy withy the customer service and the service that was performed on my vehicle.

3.0/5
3.0 /5
Scott is superb. However in the 12 years or so that I have been doing business with you I have watched the quality of customer service DECLINE. I walked in yesterday and Scott was not at his computer. I said Good Morning at least 3 times and NO one responded. I asked if Scott was in and NO one responded. I finally stepped behind the desk myself to ask the cashier to call him and she did and he promptly came out. The waiting area has long given up free sodas and snacks except for donuts. The reason I was told that there were NO donuts yesterday is that the donut shop man had eye surgery--guess that is the only donut shop in Atlanta. I brought my own Diet coke with me, Scott supplied me with a snack and also got the air conditioner working better in an otherwise very warm waiting area. Seems like a sad commentary about slipping on customer service.

5.0/5
5.0 /5
fast service and no hassle

5.0/5
5.0 /5
I really appreciate the level of customer service Scott C gives.

5.0/5
5.0 /5
I needed a fairly quick in and out for medical reasons. The service and treatment were perfect.

5.0/5
5.0 /5
Rich Truong is extremely helpful and his customer service is out of this world!!!

5.0/5
5.0 /5
Thanks Josh Jamison for all your help! Super pleased with your service

5.0/5
5.0 /5
I was taken on-time, informed of the status, and finished within the timeframe given. Excellent service!!