Done when planned, as planned, completed as planned, fully done, no surprises, service rep kept me up to date on time and followed up after the work done. What else is there? Perfect. I went happily on my way. [2011 Touareg V6 TDI]
Verified User
•
Mar 6, 2016
5.0/5
5.0/5
Scott Croston is a great service advisor! Really cares about his customers
Verified User
•
Mar 5, 2016
5.0/5
5.0/5
I brought my 2009 Jetta TDI in for the 80,000 service. This is a big service and alone it takes =quite a while to complete. My car also has a tendency to drift to the right so it also need an alignment. They aligned it, test drove it and found that it needed further adjustment. It ended up being over 4 hours. Scott took care of me. The doughnuts are great but you have to be there early or they all go away. Great selection of coffee.
Verified User
•
Mar 5, 2016
4.0/5
4.0/5
Rich was very helpful. I ended up paying more than I wanted because it turned out to be a bigger issue, but I am getting my insurance to cover the cost, so it all worked out well.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
Scott Croston got me in when I wanted and my car was ready in the time given, I was very happy with my visit.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
Estimated time frame for the work to be performed was accurate. Service (Rich) was down to earth, easy to talk to, understanding, and very friendly.
Done when planned, as planned, completed as planned, fully done, no surprises, service rep kept me up to date on time and followed up after the work done. What else is there? Perfect. I went happily on my way. [2011 Touareg V6 TDI]
Verified User
•
Mar 6, 2016
5.0/5
5.0/5
Scott Croston is a great service advisor! Really cares about his customers
Verified User
•
Mar 5, 2016
5.0/5
5.0/5
I brought my 2009 Jetta TDI in for the 80,000 service. This is a big service and alone it takes =quite a while to complete. My car also has a tendency to drift to the right so it also need an alignment. They aligned it, test drove it and found that it needed further adjustment. It ended up being over 4 hours. Scott took care of me. The doughnuts are great but you have to be there early or they all go away. Great selection of coffee.
Verified User
•
Mar 5, 2016
4.0/5
4.0/5
Rich was very helpful. I ended up paying more than I wanted because it turned out to be a bigger issue, but I am getting my insurance to cover the cost, so it all worked out well.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
Scott Croston got me in when I wanted and my car was ready in the time given, I was very happy with my visit.
Verified User
•
Mar 4, 2016
5.0/5
5.0/5
Estimated time frame for the work to be performed was accurate. Service (Rich) was down to earth, easy to talk to, understanding, and very friendly.