I purchased a CPO 2013 Passat and the service was excellent. Joe Luna was very helpful throughout the entire process and I have nothing but positive things to say about him. The only downside is that my husband's credit was accessed without his permission. He was not a part of this car purchase at all and he or I never gave verbal or written permission for his credit to be ran. Now he has inquiries from VW Credit on all 3 of his credit reports--Equifax, Experian and Transunion. Bummer.

I purchased a 2016 Golf GTi. The experience overall was good. However there was a long wait for the paperwork processing; when that process final got underway I was presented with additional service/warranty items to purchase. However I had not been informed about these items, which could have been done whilst I was waiting. This was disappointing as I was not able to assess their benefits and so was forced to decline.

Joe Luna was excellent in assisting me purchasing a new car! He was knowledgeable, friendly and courteous! Overall Grade A service!

Excellent experience on this visit. Work completed promptly as promised and very courteous attention, unlike many prior visits where I waited much longer than estimated and just got a run around. Thanks Josh!

After searching for a vehicle for months I found Joe Luna of Jim Ellis VW Atlanta. Joe is amazing he helped find the perfect car at a great price in NO time!!

Excellent service advisor. Service done at promised time.

Josh Jamison delivered the most excellent customer service I have ever received during a car interaction. He was kind, professional, intuitive, and really just solved all of my problems. I would recommend him for a service excellence award, if one exists! Thank you, Josh - you changed by perception of how challenging it can be to deal with cars and their issues. 5 STAR SERVICE! Thank you!!!

Everyone was friendly and extremely polite- from the gentlemen who greeted me and opened my car door to the female at checkout.

Great service. Thank you.

Timely manner.