Very informed. I was slightly disappointed when I arrived to see that my 30,000 mile was not covered (even though I was told that it was when I had called prior), but the customer service and quality is great.
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
Love Jim Ellis VW.... thanks for taking care of me
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
Scott Kuehl is top notch. Thorough in his service approach and a true professional.
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
Worked out great this time. In the past I had an issue with the blue level after service.
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
Rich was very professional, informative, and courteous.
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
Scott Croston is a great adviser I did not have the first problem at keep me updated with what was happening. The courtesy shuttle was very nice.
Very informed. I was slightly disappointed when I arrived to see that my 30,000 mile was not covered (even though I was told that it was when I had called prior), but the customer service and quality is great.
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
Love Jim Ellis VW.... thanks for taking care of me
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
Scott Kuehl is top notch. Thorough in his service approach and a true professional.
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
Worked out great this time. In the past I had an issue with the blue level after service.
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
Rich was very professional, informative, and courteous.
Verified User
•
Feb 25, 2016
5.0/5
5.0/5
Scott Croston is a great adviser I did not have the first problem at keep me updated with what was happening. The courtesy shuttle was very nice.