Very helpful and informative

Excellent service at Jim Ellis VW!

A very good experience. Everyone was very nice, helpful, respectful. I bought a VW beetle. Test drove more than one..Couldn't have asked for any more helpful staff.

The passenger side seat belt was twisted when we bought the car from you last December. Fixed during routine maintenance without charge. Many thanks!

Exceptional customer service. Thanks to everyone.

Why the Neutral is 7?

Honestly I was let down. I came in on a Saturday to get an oil change done as well as have an issue with my key fob checked out. I was told that they really only do express jobs on Saturday's and that I would most likely have to come back during the week. I was also told that I needed to have a radio update done but was then later informed that that could not be done on the weekend either. I also asked out of curiosity how much the labor cost would be if I supplied my own oil and filter and the service guy quoted me $60. I told him that he must be mistaken but he stuck to his $60 quote and admitted that he might be wrong but he didn't look it up for me.

jermaine went the extra mile to insure customer satisfaction

Scott Kuehl was my contact in the service department. He was awesome ! He walking me through everything that needed to be done to my car, and made sure I was a happy customer. I would defiantly recommend him and Jim Ellis for service department.

Great service