Leo was great in explaning the problems with our car and what to expect.

The dealership was very clean and the staff was very professional. The work on my vehicle was performed correctly and quickly.

Service was great!

As always was a pleasurable experience @ Jim Ellis VW. Scott Croston is our service contact and he takes excellent care of both our cars. Always nice seeing Joseph in the parts department, he always partakes great wisdom.

Good diagnosis

Service advisor called to warn front tires were "dangerously bald." They weren't. Received car back with persistent strong gasoline smell in passenger compartment. What did you do?

I had to sign my lease agreement about 3 times in different opportunities because something was wrong in the system and a number was not showing somewhere. I purchased my Passat TSi 2017 on the second week of April and I am still waiting on my tag. On the day of the purchase staff was kind and helpful, service was good but we spent more than 5 hours over the process. Thanks for asking.

Rose is always helpful!

Everyone was very friendly and helpful!

When I checked in, the staff member explained the service and said it would take about two hours. The car was ready in two hours.