Jim Ellis Volkswagen of Chamblee
4.7/5
4.7 /5
3,926 Verified Reviews
5855 Peachtree Blvd, Atlanta, GA 30341, US
(470) 410-3552
3,926 Verified Reviews
5.0/5
5.0 /5
Even though my regular service manager was off, Leo was able to find out what service was needed and the work was done promptly

5.0/5
5.0 /5
I have been to your dealership three times within the past couple of months to have my Jetta worked on. Each time, I have had exceptional service from Rose Shuck. She was always very knowledgeable, upfront about what was going on, explained things well, and made what can usually be a hassle a great experience. Everyone else working in the service department were extremely friendly and professional. I have previously been taking my Jetta to a different dealership but I will definitely only be taking it to this dealership from now on.

5.0/5
5.0 /5
Leo Leyva was my service consultant and was very helpful and responsive during this ordeal of getting my car repaired. Thanks Leo! Ric B.

5.0/5
5.0 /5
I purchased a 2017 Alltrack and love it! Alex always make the process so easy and enjoyable!

5.0/5
5.0 /5
Always professional, courteous & friendly. Excellent service.

5.0/5
5.0 /5
Service advisor was great

5.0/5
5.0 /5
No comment

5.0/5
5.0 /5
The service was great! The attendants provided great customer service when I pulled up. Then inside, Scott was exceptional. He got my in and out the door in less time then I thought.

5.0/5
5.0 /5
Rose was helpful and understanding.

2.0/5
2.0 /5
Normally, there is good communication, but this was definitely an "off" day at the dealership. I dropped by car off a little after 10:00am. I kept waiting for an update on service needed for my car, but this didn't happen until I called back later that afternoon, My service advisor was not available so no one could check the status of my car. This was very frustrating because I needed to make sure I had the funds available and I needed transportation arrangements. This was a very frustrating day.