Everyone is courteous and forthright. I have always been treated fairly. Part failure (intake manifold) is a concern for me, as a major engine part should exceed 100K miles with a car as nice as the CC. However, that is not a dealer issue.
Verified User
•
May 4, 2017
5.0/5
5.0/5
all of you are so cheerful and pleasant. thanks.
Verified User
•
May 4, 2017
5.0/5
5.0/5
The staff at Jim Ellis were very professional and the service representative Scott Kuehl was excellent!! He provided frequent updates on the service and had answers to all of my questions. I highly recommend the service department at this dealership!
Verified User
•
May 4, 2017
5.0/5
5.0/5
Rose was extremely helpful and communicated with me very well from booking the appointment through performance of the service to checking out.
Verified User
•
May 4, 2017
5.0/5
5.0/5
Though the services themselves were more expensive than I anticipated, Leo was very efficient and went aboe and beyond to be helpful. He was very nice and easy to work with!
Verified User
•
May 4, 2017
5.0/5
5.0/5
Good job
Verified User
•
May 4, 2017
5.0/5
5.0/5
Always a great experience for service! Everything was handled as promised and the car looked great and drove great afterwards!
Verified User
•
May 4, 2017
5.0/5
5.0/5
I had a great experience with everyone, no pressure sales, found very easy to do business, Jane was extremely nice and personable.
Everyone is courteous and forthright. I have always been treated fairly. Part failure (intake manifold) is a concern for me, as a major engine part should exceed 100K miles with a car as nice as the CC. However, that is not a dealer issue.
Verified User
•
May 4, 2017
5.0/5
5.0/5
all of you are so cheerful and pleasant. thanks.
Verified User
•
May 4, 2017
5.0/5
5.0/5
The staff at Jim Ellis were very professional and the service representative Scott Kuehl was excellent!! He provided frequent updates on the service and had answers to all of my questions. I highly recommend the service department at this dealership!
Verified User
•
May 4, 2017
5.0/5
5.0/5
Rose was extremely helpful and communicated with me very well from booking the appointment through performance of the service to checking out.
Verified User
•
May 4, 2017
5.0/5
5.0/5
Though the services themselves were more expensive than I anticipated, Leo was very efficient and went aboe and beyond to be helpful. He was very nice and easy to work with!
Verified User
•
May 4, 2017
5.0/5
5.0/5
Good job
Verified User
•
May 4, 2017
5.0/5
5.0/5
Always a great experience for service! Everything was handled as promised and the car looked great and drove great afterwards!
Verified User
•
May 4, 2017
5.0/5
5.0/5
I had a great experience with everyone, no pressure sales, found very easy to do business, Jane was extremely nice and personable.