Great experience! Painless way to buy a car! :)

Very helpful and courtesy.

purchased a VW Jetta. Service was good. Staff was nice

Service technicians were very helpful, informative, and spoke to me so that I understood everything taking place. I felt respected, treated fairly, and had a very pleasant experience. The Parts group was also incredibly helpful and hospitable!

I don't need loud music or fire fighters showing up or people constantly walking by to watch me. Would have otherwise been a 10. Service was great on car.

Leo Leyva was excellent! Very friendly and knowledgeable. He always explains what service is required and let's me know pricing upfront. Will continue to come as long as he is available to assist me.

My service advisor Leo Leyva was excellent. He was very personable, nice to deal with, kept me informed along the way of what to expect. Excellent service!

The service was great. This is the only place my car will go now.

The service was fine but nobody ever told me that the oil changes were 10,000 miles or 1 year whichever comes first. Honestly that doesn't make any sense when oil changes are generally done on a mileage basis. So I had to end up paying for this when it should have been covered in my service agreement . I don't really blame Jim Ellis VW for this totally, VW Corporate is the main blame. But your people could have worked with me better. I will be sending an e-mail to VW about this as well.

it was great