The paper work process was really smooth just took a really long time for the papers to be drawn up. I understand why but it still took a really long time.I didn’t feel overwhelmed with the car search. I was heard and not ignored when it came to the price. The exact vehicle I was looking for I got and at a price I was okay with. Everyone was professional.

Everyone there has been professional, positive, honest, and efficient.

I took my vehicle to two other dealers, trying to get the same problem fixed each one charged me for the things unrelated to the problem. The problem happened to be the hybrid drive battery was going bad. It was still under warranty. Jim Shorkey‘s dealership was the only one that was able to correctly diagnose and fix the problem. .

Great customer service.

Automated system didn’t work. Had to call and speak to someone to get appointment.Good communication

Looking forward to my first service appointmentNot pushy and very informative

Online process did not complete. Had to call the service dept to schedule.Background music and tv playing at the same time. Had to put in ear plugs.My salesperson Richard is awesome

The were friendly and fast service, reasonably priced.

Your service advisor Jason Lee was very courteous and very helpful at dealership in Gainesville.

I am satisfiedThe sales staff was very nice, friendly, and helpful. My salesman, Nate, was very patient with all of my questions and the sales manager was as well.