Friendly service

NoneGood process, wish the lady wasn’t so eager to sell me the warranty though

Loved the kindness and so helpful with your customer service employee Jim

Everyone is friendly and helpful and on time.

I came in for a recall. The service took less than a half hour. And as always, my service advisor, James Nguyen, was friendly and helpful. He makes every trip to Shorkey a great experience!All done quickly

Great ServiceGreat Service

The agent listened to me as a customer and did not try to oversell me on features/options I did not want/need.

Very helpful

The sales team was great and i was in and out in a couple hrs.

He was very distracted. Maybe they were busy. I asked for my car to be washed. He said it was to cold. In fairness it was earlier but had warmed up and was sunny. It was washed when we picked it up. The woman service contact was much friendlier . Again he has always been friendly in the past.I do not like the process of scheduling appointment. Need to be able to go out a schedule and look and book available appointment times.I called the number and said when I would like to take my car for oil change and tire rotation. Someone was supposed to call back . Noone ever did. When I called back no appointment was made. We took it up and dropped it off.Very efficient.